Physician- Site Lead, Emergency Department- Kenner

We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

Ochsner Medical Center located in Kenner, LA is seeking a dynamic physician to serve as Site Lead for the Emergency Department. The Site Lead will collaborate with senior leadership to drive the clinical and quality performance of the department and ensure patient safety and satisfaction, as well as provider engagement.

Daily:

• Consider “daily” emails to harvest positives and share updates with clinicians and key targets
• Be responsive to scheduling issues, possible surge help requests
• Set expectations for providers representing you and the group at daily huddles – engaged participation
• Address any risk management issues timely – involve legal and System Chair
• Manage all complaints timely – keep logs of complaints by clinician
• Review daily key metrics-volume, LWBS, LOS, D2D, D2EKG, Lab/Rad TATs

Weekly:

• Review volume, productivity, performance multiple times each week (eventual calculator)
• Meet with Nurse Manager to review issues/to do list
• Meet with HM counterpart to review key metrics/issues/to do list
• Co-rounding with nursing or HM counterpart on pts in the ED or admitted – feedback to providers
• “drop in” to c-suite as possible for social, optics, and to explore possible issues
• Perform any “hard conversations” as indicated with clinicians
• Review documentation deficiencies-communicate to providers with open charts w/deadline for completion

Monthly:

• Set schedule/assist scheduler to complete the schedule.  Released at least 30 days in advance – update recruiting needs as indicated
• Monthly rounding on clinicians/retention conversations
• Regularly review clinician documentation with feedback
• Attend all key committee meetings in person or by proxy of your partners
• Monthly meeting with Nurse manager with agenda and rolling work list
• Monthly meeting with c-suite with agenda/issues/updates/brainstorming – performance review
• Monthly meeting with clinicians with agenda and rolling work list
• Monthly meeting with HM counterpart with agenda and rolling work list
• Monthly meeting with System Chair/VP with agenda and rolling work list – monitor financial performance of department
• Monthly EM Council call
• Monthly rounding with patient experience coach
• Monitor and report quality/sepsis/patient experience/data as indicated
• ED collaborative every other month
• Orientation/onboarding all new clinicians (manual/checklist?) to polices/procedures/expectations/conflict resolution – formalized process.  Closely monitor new providers and give feedback on performance

Quarterly:

• Official meeting with C-suite/VP/NM/System Chair to assess overall performance and change targets/focus as indicated
• Attend official Med staff meetings/activities.  Be involved with the community when possible.

Annually:

• Confirm review APP annual eval
• Conduct annual evaluation on all FT physicians (and others as indicated)
• Meet with VP and System Chair to review your needs/aspirations/performance – review running list of accomplishments/projects
• Rotate presentation on Monthly EM council call
• Attend System Leadership meetings as indicated
• Confirm compliance with MIPS or other performance tools as indicated
• Participate fully in regulatory investigations (EMTALA, JCAHO, DHH, etc.)
• Participate in the annual budget process with VP/System Chair
• Encourage clinician’s participation with annual engagement survey and continually strive to improve clinician engagement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
 

Education 

Board certified or eligible for certification in physician’s primary specialty

Licensed Practicing Provider MD/DO

Credentialed and willing to maintain clinical practice

Job Duties

• Embracing a leadership identity: Clear understanding and commitment to success as defined by collective performance; acceptance of responsibility for the performance of others.

• Professionalism: Understanding of and commitment to the highest standards of professionalism; willingness to hold others to those standards.

• Recruitment, Performance assessment, compensation, and feedback: Basic capacities in interviewing and proving feedback.

• Teamwork: Commitment to collaboration; understanding how to assign roles and run effective meetings.

• Negotiation, conflict resolution; interdepartmental collaboration: Able to frame issues from multiple perspectives, establish and nurture communication and problem-solving linkages with other sites/sections.

• A stepwise approach to dealing with problematic physicians: Basic understanding of how to set expectations, document behavior, provide feedback; must be comfortable doing so.

• Communication, having the difficult conversation: Can communicate clearly verbally and in writing; able to graciously confront difficult situations.

• Healthcare finance and reimbursement: Basic understanding of what is and is not profitable, of coding, of the billing cycle.

• Project Planning and execution: Able to lay out a straightforward project plan and timeline.

• Strategy Development in the context of Ochsner’s system strategy and operating system: Able to set, track, and achieve local goals; fundamental understanding of the operating calendar and related activities.

• System Leadership: Basic knowledge of potential synergies across the System.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Must be able to travel throughout and between facilities.

This position involves the handling of hazardous drugs and/or hazardous drug contaminated products either through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste, including contact with patients who may receive hazardous drugs.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement, as well as the pay transparency policy for more information. 

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