Sr Education Program Manager

We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job provides operational management, administration, coordination, and support of the Graduate Medical Education (GME) and Undergraduate Medical Education (UME) program(s) as assigned. Works collaboratively with Ochsner operational and physician leadership and other key stakeholders to ensure the assigned program is managed effectively. Oversees regulatory compliance, recruitment activities, developing projects, and human resources functions including maintaining databases to ensure program(s) compliance. Continually assesses and directs a wide range of programmatic tasks/topics such as long- range planning and communicating with faculty and trainees regarding a range of program requirements and needs.

Education

Required – High school diploma or equivalent.

Preferred – Bachelor’s degree in healthcare and/or business administration, education leadership, or related field.

Work Experience

Required – 3 years of experience in healthcare, business administration, education, or related field.

Preferred – 5 years of experience in clinical education environment with a bachelor’s degree.

Certifications

Preferred – Certification Training Administrators of Graduate Medical Education.
 

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal skills with ability to work collaboratively with colleagues and interact with people from diverse backgrounds.
• High level data entry skills with a good understanding of relational database, word processing, and spread sheets and ability to become an effective user of new computer systems and software.Ability to manage projects that require working independently with minimal supervision, critical thinking, problem-solving, decision-making, and strong attention to detail and accuracy.
• Ability to promote a cooperative and pleasant work environment, elicit cooperation of other department members in achievement of goals, and demonstrate a positive attitude.
• Leadership skills and ability to foster a client service working environment and build and maintain rapport with learner populations and clinical staff.
• Ability to travel throughout and between facilities and work flexible schedule, such as nights, weekends, extended shifts, etc.

Job Duties

• Supports the teaching and learning objectives and goals of the academic program.

• Oversees the day-to-day operation of program(s) as assigned. Interprets and applies program-specific accreditation  and hospital policies to ensure regulatory compliance and support .

• Provides both administrative supervision and support to learners and trainees in assigned areas of responsibility.  Establishes relationships and acts as a liaison to other sites, internal departments, and divisions, regarding learner and trainee  recruitment, orientation, and external rotations.

• Maintains accuracy for learner management systems (LMS)  for programs of responsibility as assigned.

• Manages the evaluative processes of the learners and trainees, faculty, rotations and program.

• Oversees and monitors programmatic scheduling, clinical and educational hours, learning experiences, and operative and case log experience relative to assigned area of responsibility.

• Provides support for academic affairs and human resource functions, recruitment activities, developing projects, and maintaining programmatic databases to ensure program(s) compliance.

• Participates in long-range program planning and communicating with physician leadership, faculty and trainees regarding a range of program requirements and needs.

• Maintains oversight and management for application database, database applications, and its processes ensuring compliance and accuracy during recruitment season.

• Plans and manages departmental annual events including recruitment, orientation, graduation, as well as various meetings and program-related events.

• Prepares and executes scheduled accrediation site visits, self study, and Special Review Processes (SRP).

• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

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Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement, as well as the pay transparency policy for more information. 

Affirmative Action Policy Statement