Ochsner Health Careers | Search Jobs | AVP - Primary Care Service Line

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job is responsible for planning and coordinating business operations and strategic programs for the system service line/geographical footprint. Coordinates, plans, and directs functions associated with the business, financial, and clinical activities, including but not limited to, operations/quality performance and monitoring, regulatory compliance, purchasing and inventory, human resource planning, physician and team member education, volume growth drivers, value-based care, and potential new program development opportunities. Communicates and interprets organizational and departmental mission, goals, and objectives to all areas of responsibility and provides leadership and direction in the planning, implementation, and evaluation of activities within areas of responsibility. Participates in and encourages internal and external training, as well as philanthropic opportunities, research events, and innovation.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required -  Bachelor’s Degree in Healthcare, Business Administration or related field

Preferred - Master’s Degree in Healthcare, Business Administration or related field

Work Experience

Required -7 years in leadership

Preferred - 10 years of leadership in a complex healthcare environment or patient care delivery system.

Certifications

Preferred - Additional training in business and/or certifications may be combined to meet minimum qualifications. Experience in Lean/Process Improvement.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information, including proficiency in Windows-style applications
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
• Ability to exhibit excellent leadership, good judgment in handling difficult situations and good organizational skills, interpersonal, and conflict resolution skills.
• Excellent time management skills, with ability to prioritize competing objectives.
• Ability to execute without supervision.
• Ability to relate to executive management, professionals, as well as business and community leaders.
• Knowledge of industry standards, healthcare best practices, and external networks to serve as industry expert in respective area.
• Must have ability to travel to all facilities.
• Strong team building skills, leading a team through influence.

Job Duties

• Ensures quality of care and customer satisfaction measured by system performance reviews, accreditation and regulatory compliance, and patient experience scores.
• Builds an engaged workforce through leadership, talent development, and collaborative employee and provider relationships to meet patient demand.
• Oversees education, research, training, and compliance to support cutting edge patient care and all other clinical services.
• Plans and ensures operational profitability and growth, as well as develops and achieves long term strategic business plans through effective relationship building, communication, execution, and accountability.
• Oversees the physical and technological infrastructure and develops organizational structures, programs, and processes to meet organizational goals and patient needs.
• Develops and monitors programs to maintain internal and external relationships of the service line with the public, referring hospitals, referring providers and other professional groups.
• Other related duties as required. 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms.  The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington,and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.