Ochsner Health Careers | Search Jobs | Director - Business Continuity - (Hybrid)

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job supervises, coaches, mentors, and directs both direct and indirect reports. Collaborates with business unit managers and organizational leadership, to review, evaluate, analyze and provide solutions and recommendations necessary to maintain an effective and system-wide program, including auditing, monitoring, education, privacy, and reporting. Coaches, oversees, and leads team efforts related to audits, projects, and regulatory consultations for the company. Sponsors and leads projects for reviewing, investigating, auditing and monitoring issues regarding compliance and is an innovative designer and trainer of compliance and enterprise risk reduction programs. Collaborates with organizational leadership to effectively incorporate the program across all system operations, contributes to strategic planning, direction and overall accountability and collaborates to develop, revise and implement procedures, policies and programs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required - Bachelor's degree in healthcare, business administration or related field.

Preferred - Advanced degree in healthcare or other related field.

Work Experience

Required - 8 years of progressive experience in healthcare compliance, operations, regulatory compliance, risk management, audit, law, or similar field,

OR

Advanced degree in related field plus 6 years related experience.

Certifications

Preferred - Certification in Healthcare Compliance (CHC), Certification in Healthcare Privacy Compliance (CHPC), Certification in Healthcare Research Compliance (CHRC), Certified Professional Coder (CPC), Certified Coding Specialist (CCS), Registered Health Information Administrator (RHIA) or related healthcare or healthcare compliance certification obtained within 6 months of hire.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Excellent verbal and written communication skills and ability to present information clearly and professionally.
• Excellent interpersonal skills and ability to operate in a collaborative, shared leadership environment with a high degree of confidence, exercise leadership initiative and a demonstrate a results-oriented approach to management.
• Strong leadership, coaching, and team-building skills and ability to prepare and present results, solutions and recommendations to diverse audiences including physicians, management and staff.
• Advanced organizational skills and ability to manage multiple projects and work under pressure with tight deadlines.
• Ability to be self-directed with strong analytical and operational problem-solving skills.
• Advanced judgment and decision-making skills and ability to foster an environment of teamwork, professionalism, customer satisfaction, high performance, and mutual respect of others and demonstrate the highest sense of integrity and exercise unprejudiced and unbiased judgment on behalf of the company.
• Adept at gathering information and understanding problems quickly, seeking out cause-and-effect relationships that identify underlying issues or problems, which includes advanced knowledge of interviewing skills and reading and comprehending complex documents.                                                                                                                                                                                                                                                           
• Strong problem solving, conflict management and consensus building skills and ability to remain flexible with regard to varied assignments and willingness to develop new areas of expertise.
• Advanced knowledge of compliance concepts, applicable laws and regulations, business risk, effective risk management techniques and auditing, and compliance's role in corporate governance and its key relationships with the audit committee, board, and executive and operating management and ability to translate complex laws and regulations into easily understood concepts, apply those concepts to a function or process, and teach/instruct others on these matters.
• Ability to travel regionally to various sites.

Job Duties

• Leads team members and organizational business partners to maintain an effective compliance program by ensuring that all project planning, performance, documentation, follow-up and organization is conducted in accordance with department standards.
• Supervises, coaches and oversees teams and sponsors and leads projects to resolve potential compliance issues collaboratively with other departments.
• Effectively and timely communicates with key stakeholders about projects, initiatives and strategies to resolve issues and achieve desired corrective action.
• Develops and promotes strategy for and provides in-services and other educational services to organization, management, and employees regarding risks, controls and compliance-related matters.
• Maintains advanced technical compliance regulatory knowledge; develops and oversees implementation of strategic compliance solutions for the organization, management, and employees.
• Pursues self-development individually and sponsors self-development for team members, which is comprised of internal, external and self-administered curriculum, as well as regular reading of applicable journals, periodicals and publications.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington,and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement, as well as the pay transparency policy for more information. 

Affirmative Action Policy Statement