Ochsner Health Careers | Search Jobs | Pharmacy Technician - Patient Advocate - Specialty Pharmacy

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job works hand in hand with the specialty pharmacy team members, referring doctors, nursing staff, and care coordinators by completing prior authorizations on behalf of the prescriber. Works directly with patients to determine eligibility for medication and financial assistance programs. Ensures patients receive timely access to their prescribed medications. Assists the specialty team as necessary. Participates in special projects/committees as needed.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.

Education 

Required - High School diploma or equivalent

Work Experience

Required - 2 years experience as a Pharmacy Technician.

Preferred - Experience in specialty pharmacy

Certifications

Required - Current Pharmacy Technician Certificate issued by the Louisiana Board of Pharmacy

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Negotiation skills to assist the patient in navigation of the health care system.
• Ability to maintain highly confidential and sensitive information.
• Ability to multitask.
• Work independently and within a team.
• Strong interpersonal skills.
  

Job Duties

• Completes prior authorizations.
• Enrolls under/uninsured patients to appropriate patient assistance programs.
• Communicates and acts as liaison between insurance company, patients, providers, and specialty pharmacy team.
• Maintains documentation relative to the job.
• Assumes responsibility for professional development and continued education.
• Assists with special projects/ committees.
• Performs all job duties in accordance with Ochsner Specialty Pharmacy policies and accrediting bodies.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required. 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10-20 pounds of force to move objects; occasionally up to 100 pounds of force.  Physical demand requirements are in excess of those for sedentary work.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you ready to make a difference? Apply Today!

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New York, Washington,and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.”