Ochsner Health Careers | Search Jobs | System Vice Chair, Primary Care

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

The Vice Chair of Operations for the Primary Care Service Line is a senior leadership position responsible for overseeing the operational aspects of the Primary Care Service Line. This role involves strategic planning, coordination, and management of resources to enhance patient care and optimize service line performance across the health system.

Key Responsibilities:

• Operational Leadership: Provide leadership and direction for the operational activities of the Primary Care Service Line, ensuring alignment with organizational goals and objectives.
• Clinical Oversight: In partenership with the System Chair, and other key stakeholders as needed, provide leadership and oversight of care model designs and implementation, ambulatory quality outcomes, and patient experience initiatives.  Direct oversight of clinical operations within the Primary Care Service Line’s 65+ Model including the direct reporting of Site Leads to the Vice Chair role.
• Strategic Planning: Participate in developing and implementing strategic plans to improve service delivery, patient access and satisfaction, and operational efficiency.
• Patient Experience: Ensure a patient-centered approach to care, focusing on improving the overall patient access, experience, and satisfaction.
• Resource Management: In collaboration with operational divisions, provide strategic input with regard to the allocation and utilization of resources, such as staffing, budget, facilities and equipment, to ensure optimal performance.
• Quality Improvement: In conjunction with the service line quality director and team, oversee initiatives to enhance the quality of care and services provided, including the implementation of best practices and compliance with regulatory standards.
• Quality Assurance:  Monitor and evaluate the performance of the Primary Care Service Line, using data and metrics to identify areas for improvement and implement corrective actions.
• Collaboration: Work closely with clinical leaders, administrative staff, regional leadership and other stakeholders to foster a collaborative and integrated approach to service delivery across the system.
• Staff Development: Support the professional development of staff within the Primary Care Service Line, providing mentorship and opportunities for growth.
• Additional responsibilities to be determined in partnership with the System Chair based upon the needs of the Primary Care Service Line.

Qualifications:

• Education: Medical degree (MD or DO) with board certification in Internal Medicine or Family Medicine
• Experience:
  • Required – 3 years of leadership experience
  • Preferred – 5 years of leadership experience
• Skills: Strong leadership, strategic planning, and resource management skills. Excellent communication and interpersonal abilities that foster an ability to lead through influence as opposed to a control and command style of leadership.

Personal Attributes:

• Empathetic: Demonstrates a deep understanding of the needs and concerns of patients and staff.
• Adaptable: Able to navigate and lead through change, with a flexible and innovative approach.
• Innovative: Possesses strong analytical and problem-solving skills, with a commitment to continuous learning.
• Approachable: Maintains a positive and supportive attitude, fostering a collaborative and inclusive work environment.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington,and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.